Store Pick-Up
It's free of charge!  If you can pick up your order at our Manhattan store, 248 Bowery, New York NY 10012, please select "Store Pick-Up" when you check out.  We will notify you via e-mail when your items are ready to pick up.  Please be noted that our store hours are Mon-Fri, 9am to 5pm.

  

Shipping/Handling Rate

Flat Rate Shipping to mainland U.S.A. at

  $14.99 for the order of less than $99.99 order

  $19.99 for the order of $100 to $199.99

  $39.99 for the order of $200 to $299.99

  $59.99 for the order of $300 to $399.99

  $79.99 for the order of $400 to $499.99

  $99.99 for the order of $500 to $599.99

  $119.99 for the order of $600 to $699.99

  $139.99 for the order of $700 to $799.99

  $159.99 for the order of $800 to $899.99

  $179.99 for the order of $900 to $999.99

For the order of more than $999.99, please e-mail us at wecare@osarany.com and we will contact you about shipping cost separately.

  

SHIPPING POLICY

Our staff will require approximately two business days to pack and ship your online orders from time of purchase.  We offer full tracking for our shipments, but cannot guarantee the delivery dates (unless time critical shipping services are purchased) and all orders are subject to product availability.  Please contact us if you have any time-sensitive orders and we will try our best to accommodate you.  Regretfully we are not shipping internationally for now.  

Our default shipping method is via UPS ground service unless you specify otherwise at the time of purchase. We hope to offer expedited shipping services in the future such as next day and 2nd day air, but are unable to at the moment. 

 

PROCESSING / PACKING TIME

  • In stock orders received by 12:00 p.m. Eastern Standard Time will be shipped on the same or next business day (Monday though Friday) for standard and expedited shipping.
  • In stock orders received after 12:00 p.m. Eastern Standard Time will be shipped on the next or following business day (Monday through Friday) for standard and expedited shipping.
  • In stock orders received on a non-business day including holidays will be shipped on the next business day for standard and expedited shipping. 
  • Our regular business days are Monday through Friday, excluding holidays. We are unable to ship or process orders on Saturdays, Sundays or the following holidays: New Year’s Day, Thanksgiving Holiday, Day after Thanksgiving Day, Christmas Eve, Christmas Day and New Year's Eve.  If you have any concerns regarding when your order will arrive, please contact us at (212) 677-1982 or wecare@osarany.com.
We may need to contact you to verify your order and shipping information. Please consider that even expedited shipping services may require additional time to complete the verification process.  We do not ship to P.O. Boxes with UPS Ground and UPS Expedited shipments as UPS does not deliver to P.O. Boxes.


INTERNATIONAL ORDERS

We are unable to process orders with international shipping addresses via this website for now.  However, we can ship to a domestic/international freight forwarder of your choice located within the US if you require that your order be shipped internationally.  (We have customers in Puerto Rico, Dominican Republic and the Caribbean who ask us to ship to their freight forwarders regularly.)

 
SALES TAX

Applicable sales tax will apply to shipments to addresses located within the states of New York, New Jersey, and Connecticut.

If you have any other questions above please contact us at wecare@osarany.com for assistance.